Business Analysis & Architecture

Business Process Analyst

During the blueprinting phase for a new ERP system, we assessed as-is and to-be business processes for a Belgian energy supplier. Our team facilitated requirements workshops and validated the blueprint with subject matter experts, providing a foundation for future digital transformation initiatives.

Business (Process) Analyst

In the context of regulatory transformation in the Belgian energy sector, we redesigned the dunning process for a leading energy supplier. Our team facilitated workshops, conducted cost-benefit analyses, and aligned the new process with strategic objectives. The result was a streamlined, compliant dunning process that reduced bad debt risk and improved customer experience.

Solution Analyst

During the implementation of a new ERP system for a major Belgian retailer, we supported the replacement of legacy mainframe modules related to indirect purchasing and warehouse management. Our team contributed to the design of blueprints for purchase requisition, purchasing order, and warehouse processes, ensuring alignment with stakeholder requirements. This initiative improved operational efficiency and data quality across the organization’s procurement and logistics functions.

Business Architect

To accelerate the growth of a Belgian healthtech start-up, we facilitated workshops to clarify the value model and target operating model. Our team designed a transformation plan, prioritized projects, and built a scalable project roadmap. This enabled the client to attract investors and prepare for rapid market expansion in the healthcare sector.

Project Business Architect

During the implementation of a new ERP system for a leading Belgian retailer, we redefined business services and developed blueprints for service request, planning, and work order processes. Our involvement ensured stakeholder alignment, comprehensive process design, and delivery of essential architectural documentation. The result was improved operational efficiency and scalability for the client’s technical departments.

Lead Analyst, Subject Matter Expert

In the context of a strategic reorganisation, we supported a leading HR and BPO provider in designing a unified operating model across multiple markets. Our consultants proposed a new organizational structure, developed management dashboards, and delivered comprehensive process analyses. Through Lean maturity assessments and targeted recommendations, we enabled the client to break down silos, improve performance management, and achieve greater operational efficiency.

Business Analyst

During the implementation of a fiber-to-the-home network, we supported a comprehensive vendor selection process through RFP and proof of concept phases. Our business analysis addressed challenges in logistics, planning, workforce management, finance, and reporting. By defining the scope for the Minimal Viable Product, we ensured the project’s alignment with operational goals and industry standards, reinforcing our value in Belgium’s telecom sector.

Business Process Analyst, Value Chain Lead

To address evolving operational needs, we led the business process analysis and value chain optimization for a major utilities provider. Our team implemented Lean methodologies, facilitated stakeholder workshops, and designed customer retention processes from scratch. By introducing continuous improvement practices and BPMN documentation, we enabled the client to enhance process efficiency, reduce incidents, and align business requirements across departments.

Project Architect, Strategic Advisor, Coach

As part of a series of high-impact assignments, we supported leadership teams and boards in sectors such as healthcare technology, utilities, and technical services. Our consultants provided organizational coaching for international expansion, advised on M&A target identification for a certified measurement institute, and designed new pricing models for national service providers. Through collaboration with SMEs and scale-ups, we contributed to market strategy definition, project roadmaps for capital injections, and crisis interventions. Our sector expertise enabled clients to achieve improved efficiency, scalability, and strategic growth, while our tailored approach ensured compliance and operational excellence across Belgium’s evolving business landscape.

Business Analyst

In the context of regulatory transformation, we analyzed and documented requirements for adapting the billing system to MIG6 changes. Our work included business process analysis, solution assessment, and supporting testing and continuous improvement, demonstrating our expertise in energy sector compliance and billing systems.

Business Analyst

To ensure continuity in stock management, we replaced legacy mainframe modules with modern services, improving scalability and maintainability. Our team finalized analysis, prepared and executed functional testing, and supported user acceptance and operational handover. This project leveraged our expertise in IT modernization and retail operations.

Lead Business Analyst

As part of a strategic initiative in the retail sector, we led the selection and implementation of a new transport planning solution for multiple teams across Belgium and France. Our team conducted requirements analysis, managed vendor selection through RFI and RFP processes, and organized proof-of-concept demos. We consolidated input from stakeholders and vendors, resulting in a well-founded recommendation for management. The project included high-level and detailed functional analysis, integration planning, and successful go-live for transport planning simulations in France. Our expertise in retail logistics and IT architecture ensured a scalable, efficient solution tailored to diverse operational needs.

Solution Analyst

During the implementation of a large-scale modernization program for a major Belgian retailer, we supported the migration from legacy systems to SAP and workforce planning tools. Our role included requirements gathering, change management, middleware integration, and data migration, resulting in improved operational efficiency and successful adoption of new processes.

Business & Functional Analyst

RES

Business Analyst

In the context of a defense procurement process, we supported the preparation of a proof-of-concept for a military planning tool. The solution aimed to centralize telecommunication asset management, including frequency and encryption key planning. Our team analyzed user requirements, identified functional gaps, and proposed enhancements through mock-ups and additional development. This initiative strengthened the bid’s competitiveness and demonstrated the feasibility of an integrated planning solution for defense operations.

Product Owner

As part of a digital transformation in the energy and telecom comparison market, we supported the optimization of a custom CRM application. Our team analyzed business requirements, managed the product backlog, and implemented new legal and operational processes. We also conducted functional and integration testing to ensure system reliability. This initiative improved data consistency and streamlined customer interaction workflows, enabling better service delivery in Belgium’s competitive energy and telecom sector.

Lead Analyst, Solution Architect

To address evolving market needs in the telecom sector, we contributed to the integration of multiple IT tools within a fiber-to-the-home (FTTH) program. Our team designed and maintained application and data architectures, supported product owners, and guided the setup of a data warehouse and KPI dashboards. By implementing a clear roadmap and ensuring data consistency across systems, we enabled improved scalability and operational transparency. This project strengthened the client’s ability to manage large-scale infrastructure deployments efficiently and with high data quality standards.

Integration Analyst, Solution Architect

As part of a digital-first initiative for a leading Belgian staffing provider, we supported the full digitization of the candidate lifecycle. This involved integrating new software solutions into the existing IT landscape, ensuring seamless data flow and compliance with security standards. Our team managed multiple parallel projects, from vendor selection to technical analysis and platform development, resulting in improved efficiency and candidate engagement.

Project Manager, Solution Analyst

In the context of regulatory transformation, we managed the transition of photovoltaic installation tasks to distribution operators. Our team led process workshops, managed change for back and front office, and delivered functional and technical solutions. The project achieved strict legal deadlines and improved client service for green energy certificates in Belgium.

Business Analyst, Functional Analyst

As part of a process optimization initiative, we analyzed and translated business requirements into functional solutions for metering and structuring services. Our consultants created change documentation, collaborated with IT, and ensured all scenarios and preconditions were addressed, supporting continuous improvement in the Belgian energy sector.

Business Analyst

In the context of a large-scale integration project, we analyzed and redesigned business and IT processes for rectification and reporting. Our consultants conducted gap analyses, updated functional designs, and coordinated with developers and business owners to ensure a smooth merger of systems and data. This resulted in unified processes and improved reporting capabilities for the Belgian energy sector.

Functional Analyst, Data Migration Analyst

During the implementation of a new market model for the Belgian energy sector, we led the migration of historical data across multiple grid operators. Our team designed detailed migration documents, facilitated change acceptance, and coordinated test scenarios to ensure data quality. By aligning requirements among stakeholders and supporting integration efforts, we enabled a seamless transition to the new clearinghouse, improving data consistency and operational efficiency.

Business Analyst

In the context of a regulatory transformation for Belgium’s complementary pension system, we contributed as business analysts to the design and implementation of new functionalities for the DB2P database and MyPension platform. Our team translated legislative changes into business requirements, created process flows, and acted as the bridge between business and IT. We supported testers and developers in agile cycles, ensuring compliance and data quality for millions of pension records, and delivered dashboards and reports for management oversight.

Business Analyst

In the context of a healthcare innovation project, we coordinated the development of an e-learning platform for individuals with chronic diseases. Our responsibilities included functional analysis, testing, content management, and stakeholder communication. By leveraging our expertise in healthcare and digital solutions, we contributed to improved patient education and lifestyle outcomes in Belgium’s healthcare sector.

Functional Analyst

Through collaboration with a major Belgian telecom provider, we contributed to the functional analysis, testing, and reporting for workforce management tools supporting the fiber network rollout. Our work ensured compliance with governmental requirements and facilitated efficient project execution across multiple cities in Flanders, highlighting our expertise in telecom and public sector projects.

Project Coordinator, Business Analyst

To address evolving market needs, we performed an audit of an ongoing CRM implementation for a major Belgian insurance provider. Our assessment focused on project governance, methodology, and risk analysis. We identified key issues, proposed solutions, and delivered actionable recommendations for roadmap design and quick wins, enhancing project efficiency and alignment with business objectives.

Expert User, Test Analyst

During the implementation of the Central Market Platform (CMS) in Belgium’s utility sector, we supported Luminus in complying with new MIG6 regulations. Our team bridged business and IT, coordinated defect resolution, and executed market integration tests with stakeholders across the energy market. This resulted in smooth go-live operations and enhanced data quality.

Business Analyst

As part of a strategic initiative with a major Belgian energy supplier, we supported the transition from a legacy Mecoms (Ferranti) application to a MIG6-compliant market connector (Horizon by Cogenius). This project focused on enabling robust message processing, validation, and regulatory communication with Atrias under Belgian market rules. We contributed to vendor selection, requirements gathering, technical interface design, and data migration, ensuring business continuity and compliance. Our expertise in the Belgian energy sector enabled us to coordinate defect management and streamline operational processes, resulting in improved system reliability and regulatory alignment.

Data Analyst, Team Manager

In the context of a data-driven transformation for a major Belgian energy supplier, we developed new SQL-based forecasting and P&L tools, optimized sales databases, and improved process flows. Our efforts addressed data quality issues, reduced lead times, and enhanced transparency, supporting procurement and sales teams in a volatile energy market.

Functional Analyst, Business Analyst, Solution Analyst

As part of a large-scale digital transformation, we contributed to the replacement of legacy mainframe applications with Planon and SAP systems for indirect purchasing, warehousing, and MRO. Our team led workshops, designed blueprints, managed stakeholder engagement, and ensured seamless integration and testing. The result was improved efficiency, data quality, and scalability for the technical departments.

Project Business Architect

In the context of a cross-border ERP roll-out, we supported the technical department of a major retailer’s French branch. The project unified procurement, warehousing, asset management, and MRO processes using industry-standard software. We ensured architectural consistency, managed stakeholder alignment, and bridged gaps between business and IT, resulting in harmonized solutions across Belgium and France.

Financial Analyst, Financial Controller

Through collaboration with a leading Belgian energy supplier, we improved the bridge between sourcing activities and financial reporting. By enriching the energy balance model and analyzing gaps between accounting results and theoretical P&L, we provided actionable insights for financial and sourcing teams. Our work supported more accurate reporting, better financial feedback on pricing strategies, and facilitated the migration of B2B contracts to a new CRM tool.

Analyst Coach

To address evolving market needs, we contributed to a large digital transformation program for a leading food processing company aiming to become the first-choice partner for major retailers. The program focused on ERP and MES implementation, data-driven planning, and end-to-end quality improvement. As Solution Analyst Coach, we supported the functional analysis of data integrations between SAP and internal systems, ensuring operational alignment and robust documentation. Our involvement enhanced integration quality and process efficiency, supporting the client’s competitive ambitions in the food sector.

Business Architect

As part of a strategic transformation for a major Belgian energy supplier, a full carve-out was executed to establish the company as an independent entity. This involved implementing SAP and Salesforce to streamline procurement, sales, finance, and customer master data processes. We supported the discovery and design of business processes, managed data migration, and led change management activities. Our expertise ensured scalable, standardized systems aligned with future ambitions in the energy sector. The project required close collaboration with business stakeholders and technical teams, resulting in sustainable, future-proof solutions and a successful transition to independent operations.

Project Manager, Track Lead

During the implementation of a new ERP system to replace legacy mainframe applications, we led the MRO and ALM tracks for a comprehensive asset and maintenance management transformation. The project encompassed indirect purchasing, warehousing, asset and location management, and maintenance repair operations. Our responsibilities included defining scope, requirements, and blueprints for service request, planning, and work order processes. By applying industry best practices and managing a multidisciplinary team, we ensured a smooth transition and sustainable operational improvements for the client in the Belgian retail sector.

Business Analyst

To address historical gridfee billing issues, we performed a thorough analysis of revenue and cost flows. Our consultant mapped processes and identified root causes, enabling corrective actions. The project improved transparency and supported financial reconciliation. Our insights contributed to operational clarity and compliance with regulatory standards.

Project Business Architect

In a strategic effort to unify operations, we guided a Belgian food processor through the integration of multiple acquired entities. Our consultant crafted a pragmatic roadmap, identifying harmonization opportunities and aligning processes across departments. By translating high-level ambitions into actionable steps, we facilitated a smooth transition. Sector-specific expertise in food logistics enabled us to anticipate challenges and accelerate decision-making. The result was a scalable architecture that enhanced operational efficiency and strategic clarity.

Team Manager

During a managerial transition, we ensured continuity and improved reporting quality in the procurement back office. Our consultant documented processes, trained successors and restored trust in internal figures. The role included budget preparation, legal reporting and contract validation. Sector knowledge enabled fast onboarding and stabilization of operations.

Project Business Architect

During the replacement of legacy systems, we supported ERP implementation in the technical department of a Belgian retailer. Our consultant developed and monitored the architectural blueprint, aligning it with strategic goals. Covering procurement, warehousing and asset management, we ensured a smooth transition to industry-standard solutions. Our enterprise architecture elaboration enabled cross-track consistency and stakeholder engagement.

Project Business Architect

To support strategic planning in indirect procurement, we defined a comprehensive project portfolio roadmap. Our consultant structured early ideas into project definitions aligned with enterprise architecture. We provided workload estimates, clarified dependencies and ensured stakeholder alignment. The roadmap served as a foundation for future transformation initiatives and maturity growth across business units.

Project Business Architect

As part of an IT transformation, we supported the ERP roll-out in the IT department of a Belgian retailer. Our consultant ensured architectural alignment with previous implementations and bridged business and IT. The project improved procurement and warehousing processes and supported integration with servicing tools. We delivered documentation and coordinated stakeholders across technical and business domains.

Project Business Architect

Collaborating with a multinational retailer, we supported the ERP roll-out in the French technical department. Our consultant ensured architectural consistency and resolved gaps between business needs and software capabilities. Covering procurement, warehousing and asset management, we enabled successful adoption of industry-standard solutions. Our pragmatic communication and sector knowledge helped align stakeholders and deliver a scalable solution.

Project Business Architect

To meet evolving market demands, we contributed to a digital transformation initiative involving ERP and MES systems. Our consultant ensured strategic alignment and transparency across scopes, bridging business and IT. By elaborating enterprise architecture and resolving architectural gaps, we enabled a coherent roadmap. The transformation improved competitiveness, process quality and readiness for future growth. Our approach fostered stakeholder engagement and accelerated adoption of new technologies.

Business Analyst

In the context of a rapidly growing public sector organization, we conducted a comprehensive business and process analysis to identify inefficiencies and recommend improvements. Our consultants mapped processes, evaluated performance, and implemented quick wins, enhancing operational quality and compliance.

Expert User (Market Communication), Process Analyst, Test Analyst

During the implementation of a new Central Market System (Atrias) in the Belgian energy sector, we played a key role in both the hypercare phase and test analysis. Our team bridged operational and defect-solving teams, coordinated system monitoring, defect analysis, and process optimization. We executed end-to-end test cases, designed test specifications, and supported knowledge transfer and training for key users. The project adopted Scrum methodology and focused on ensuring system reliability and compliance with new market standards, resulting in improved operational efficiency and robust market communication processes.

Financial Process and Data Analyst

In the context of a regulatory transformation, we contributed to the migration and optimization of the Energy Balance tool for a major multinational energy supplier in Belgium. The project aimed to automate financial reporting processes and leverage new market data (MIG6) for more accurate gross margin calculations. Our responsibilities included process analysis, tool migration, automation using SQL, and the implementation of data quality dashboards. We supported the financial department by running month-end closings, serving data to controllers, and constructing KPI dashboards for gross margin analysis. The project delivered enhanced data quality, improved reporting accuracy, and greater compliance with evolving market regulations in the Belgian energy sector.

Business Analyst, Senior Pricing Analyst

As part of a strategic transformation initiative, a leading Belgian energy supplier launched a comprehensive modernization of its core systems to address the rapidly evolving energy market in Belgium. The project encompassed the implementation of a new market connector and ERP system, with a focus on optimizing market interactions and product pricing. We supported the definition and documentation of business requirements, refined user stories, and managed the product backlog in close collaboration with business and IT stakeholders. Our team coordinated system and user acceptance testing, delivered end-user training, and adapted operational workflows to align with new system capabilities. In the Product & Pricing team, we ensured business continuity by leading the monthly Pricing Committee, developing competitive pricing strategies, and introducing Customer Lifetime Value (CLTV) analysis to drive long-term value. This resulted in improved operational efficiency and responsiveness to market dynamics, strengthening the supplier’s position in the Belgian energy sector.

Project Manager, Business Process Analyst

To address evolving market needs in Belgium’s electric vehicle charging sector, we supported the optimization of ERP processes for a major energy provider. Our work included project management, process design, and alignment of the ERP system with new customer types and aftercare services. By coordinating cross-functional teams and external partners, we ensured scalable and efficient operations, resulting in improved client responsiveness and operational excellence in the Belgian energy and mobility sector.

Solution Analyst

During the implementation of a SAP system for a major Belgian energy supplier, we contributed to the full carve-out of DATS24, enabling its transition to an independent entity. Our responsibilities spanned process discovery, solution design, data migration, and change management, ensuring scalable and standardized systems for procurement, sales, and finance. By aligning business and IT stakeholders, we delivered future-proof solutions that support DATS24’s ambitions in the evolving Belgian energy market, resulting in improved operational independence and efficiency.