References

Project Lead

As part of a process improvement initiative, we mapped and analyzed the quote-to-contract process, identified root causes of reporting issues, and developed a roadmap for future enhancements. Our work improved financial reporting reliability and process transparency.

Pricing Analyst

We supported the optimization of B2B energy pricing, calculated and analyzed offers, communicated pricing updates to sales, and documented methodologies. Our expertise in energy pricing and process improvement contributed to better pricing strategies and team collaboration.

Business Process Analyst

During the blueprinting phase for a new ERP system, we assessed as-is and to-be business processes for a Belgian energy supplier. Our team facilitated requirements workshops and validated the blueprint with subject matter experts, providing a foundation for future digital transformation initiatives.

Business Analyst, Gross Margin Controller

As part of a strategic finance transformation, we audited and improved the revenue recognition and financial closing processes for a Belgian energy supplier. Our work included defining the role of gross margin controller and enhancing communication between finance and sourcing departments, resulting in more accurate financial reporting and streamlined monthly closings.

Lead Business Process Analyst

To address evolving market needs, we led the optimization of end-to-end business processes for a major Belgian energy supplier. Our responsibilities included process management, incident resolution, and the application of Lean Six Sigma methodologies. This resulted in improved process efficiency and enhanced customer satisfaction.

Content Expert, Lead Analyst

As part of a compliance initiative following a corporate acquisition, we assisted an energy supplier in developing a marked-to-market accounting and reporting system for B2B clients. Our contribution included defining the project approach, validating assumptions, and coordinating sensitivity analyses. This project ensured IFRS compliance and enhanced financial transparency for the client.

Business (Process) Analyst

In the context of regulatory transformation in the Belgian energy sector, we redesigned the dunning process for a leading energy supplier. Our team facilitated workshops, conducted cost-benefit analyses, and aligned the new process with strategic objectives. The result was a streamlined, compliant dunning process that reduced bad debt risk and improved customer experience.

Solution Analyst

During the implementation of a new ERP system for a major Belgian retailer, we supported the replacement of legacy mainframe modules related to indirect purchasing and warehouse management. Our team contributed to the design of blueprints for purchase requisition, purchasing order, and warehouse processes, ensuring alignment with stakeholder requirements. This initiative improved operational efficiency and data quality across the organization’s procurement and logistics functions.

Business Architect

To accelerate the growth of a Belgian healthtech start-up, we facilitated workshops to clarify the value model and target operating model. Our team designed a transformation plan, prioritized projects, and built a scalable project roadmap. This enabled the client to attract investors and prepare for rapid market expansion in the healthcare sector.

Project Business Architect

During the implementation of a new ERP system for a leading Belgian retailer, we redefined business services and developed blueprints for service request, planning, and work order processes. Our involvement ensured stakeholder alignment, comprehensive process design, and delivery of essential architectural documentation. The result was improved operational efficiency and scalability for the client’s technical departments.

Project Business Architect

As part of a strategic transformation for a major Belgian retailer, we enumerated and validated project and improvement ideas within the infrastructure domain. Our team ensured alignment with the enterprise architectural framework, prepared project sheets, and maintained a comprehensive roadmap. This approach facilitated cross-domain collaboration and supported the client’s long-term operational evolution.

Sourcing Manager (ad interim)

To address evolving market needs in the Belgian energy sector, we reorganized the sourcing team and introduced advanced risk and portfolio management practices. Our efforts focused on defining clear roles, increasing team maturity, and implementing robust financial reporting. This intervention led to improved sourcing efficiency and risk mitigation for the client.

Head Of Energy (ad interim)

During the carve-out of a major Belgian energy supplier, we contributed to the redefinition of sourcing strategies and the development of a three-year action plan. Our team led contract negotiations, unified the IT landscape, and extended commercial offerings for B2C and SOHO segments. This project exemplified our ability to manage complex transitions in the energy sector, resulting in streamlined operations and a clear strategic direction for the client.

Lead Business Analyst, Pricing Model Expert

As part of a strategic pricing transformation, we supported a leading steel and fencing manufacturer in reversing margin and volume erosion across four European markets. Our consultants conducted comprehensive audits, developed optimal pricing models, and led the implementation of new pricing structures. By harmonizing pricing policies and driving cost-reduction initiatives, we contributed to increased net contribution margin and shareholder value.

Project Manager, Team Lead

Through collaboration with a major utilities player, we designed and implemented a tailor-made Cost Allocation Model (CAM) for electricity and gas sourcing. Our approach balanced complexity with feasibility, leveraging in-depth analysis of cost drivers and mathematical modeling. By introducing a “SMART” allocation tool, we enabled the client to improve profitability measurement, optimize sourcing strategies, and enhance financial transparency.

Lead Analyst, Subject Matter Expert

In the context of a strategic reorganisation, we supported a leading HR and BPO provider in designing a unified operating model across multiple markets. Our consultants proposed a new organizational structure, developed management dashboards, and delivered comprehensive process analyses. Through Lean maturity assessments and targeted recommendations, we enabled the client to break down silos, improve performance management, and achieve greater operational efficiency.

Business Analyst

During the implementation of a fiber-to-the-home network, we supported a comprehensive vendor selection process through RFP and proof of concept phases. Our business analysis addressed challenges in logistics, planning, workforce management, finance, and reporting. By defining the scope for the Minimal Viable Product, we ensured the project’s alignment with operational goals and industry standards, reinforcing our value in Belgium’s telecom sector.

Business Process Analyst, Value Chain Lead

To address evolving operational needs, we led the business process analysis and value chain optimization for a major utilities provider. Our team implemented Lean methodologies, facilitated stakeholder workshops, and designed customer retention processes from scratch. By introducing continuous improvement practices and BPMN documentation, we enabled the client to enhance process efficiency, reduce incidents, and align business requirements across departments.

Project Lead, Change Manager

During the construction of a new hospital, we were engaged to deliver a comprehensive analysis and management of the equipment investment budget, valued at over €50 million. As part of a strategic initiative, we designed and executed a pragmatic approach to inventory management, scenario planning, and supplier engagement. Our consultants set up efficient data collection processes, initiated public tenders for high-value dossiers, and established clear rules of engagement for supplier selection. This resulted in a robust investment plan, improved cost control, and ensured business continuity for the hospital’s operational launch.

Strategic Advisor, Project Governance Lead

To address evolving market needs, we delivered project governance improvements, crisis interventions, and cost allocation modeling for clients in utilities and other sectors. Our expertise in business process optimization and pricing strategy enabled organizations to enhance operational resilience, improve data quality, and achieve sustainable growth. These assignments demonstrate our commitment to delivering measurable impact and supporting Belgium’s leading enterprises in complex environments.

Strategic Advisor on Energy Topics, Change Manager

In the context of a regulatory transformation in the Belgian healthcare sector, we contributed as strategic advisors to VLOZO’s climate action plan. Our consultants represented the federation in climate conferences, provided actionable insights to management, and facilitated technical discussions to translate high-level commitments into practical action. By aligning stakeholders and driving change management, we supported the sector’s transition towards a 30% carbon footprint reduction, reinforcing compliance and sustainability.

Business Project Lead, Program Manager

During the implementation of a major EMS upgrade for Belgium’s high-voltage transmission operator, we led the business project management to ensure seamless technological and functional transitions. Our team managed scope, planning, budget, and risk, directly reporting to senior management and facilitating technical discussions among internal and external experts. By steering multiple project streams and coordinating critical upgrades, we enabled the client to meet future operational demands, enhance system reliability, and maintain compliance with industry standards.

Project Architect, Strategic Advisor, Coach

As part of a series of high-impact assignments, we supported leadership teams and boards in sectors such as healthcare technology, utilities, and technical services. Our consultants provided organizational coaching for international expansion, advised on M&A target identification for a certified measurement institute, and designed new pricing models for national service providers. Through collaboration with SMEs and scale-ups, we contributed to market strategy definition, project roadmaps for capital injections, and crisis interventions. Our sector expertise enabled clients to achieve improved efficiency, scalability, and strategic growth, while our tailored approach ensured compliance and operational excellence across Belgium’s evolving business landscape.

Business Analyst

We contributed to the ongoing enhancement of an automatic B2B pricing tool, conducting needs analysis, writing user stories, and coordinating with IT for implementation and testing. Our efforts ensured the release of improved functionalities, supporting sales and pricing teams.

Business Analyst

To address market needs, we developed an Excel-based tool to estimate savings for B2B solar installations, incorporating legislation, taxes, and grid fees across Belgian regions. Our expertise in energy market analysis and tool development contributed to a successful first release.

Business Analyst

In the context of regulatory transformation, we analyzed and documented requirements for adapting the billing system to MIG6 changes. Our work included business process analysis, solution assessment, and supporting testing and continuous improvement, demonstrating our expertise in energy sector compliance and billing systems.

Business Analyst

Through collaboration with a major energy supplier, we supported the migration and integration of energy management activities for the Netherlands portfolio. Our team conducted fit-gap analysis, implemented new reporting processes, and facilitated operational handover, enhancing efficiency and data quality in energy procurement.

Business Analyst

To ensure continuity in stock management, we replaced legacy mainframe modules with modern services, improving scalability and maintainability. Our team finalized analysis, prepared and executed functional testing, and supported user acceptance and operational handover. This project leveraged our expertise in IT modernization and retail operations.

Business Analyst

In the context of a strategic transformation, we supported the selection of a new transport management tool for teams in Belgium and France. Our team facilitated workshops, gathered and prioritized requirements, and prepared RFI and RFP documentation. This project showcased our ability to bridge operational needs with IT solutions in a complex, multi-country environment.

Business Analyst

During the relocation of a major warehouse, we analyzed and prepared IT system changes to support new storage and picking automation. Our responsibilities included mapping new locations, adapting reporting, and ensuring seamless integration with manual and automated processes. Collaboration with project and business teams was key to a successful transition, demonstrating our expertise in retail logistics and IT systems.

Lead Business Analyst

As part of a strategic initiative in the retail sector, we led the selection and implementation of a new transport planning solution for multiple teams across Belgium and France. Our team conducted requirements analysis, managed vendor selection through RFI and RFP processes, and organized proof-of-concept demos. We consolidated input from stakeholders and vendors, resulting in a well-founded recommendation for management. The project included high-level and detailed functional analysis, integration planning, and successful go-live for transport planning simulations in France. Our expertise in retail logistics and IT architecture ensured a scalable, efficient solution tailored to diverse operational needs.

Test Analyst, Change Support

To address evolving market needs in the energy sector, we provided urgent testing and change support for a new mobile app, ensuring customers could monitor invoices and consumption. Our contribution included bug reporting, SQL analysis, and supporting the transition to new market standards.

Solution Analyst

During the implementation of a large-scale modernization program for a major Belgian retailer, we supported the migration from legacy systems to SAP and workforce planning tools. Our role included requirements gathering, change management, middleware integration, and data migration, resulting in improved operational efficiency and successful adoption of new processes.

Business & Functional Analyst

RES

Business Analyst

In the context of a defense procurement process, we supported the preparation of a proof-of-concept for a military planning tool. The solution aimed to centralize telecommunication asset management, including frequency and encryption key planning. Our team analyzed user requirements, identified functional gaps, and proposed enhancements through mock-ups and additional development. This initiative strengthened the bid’s competitiveness and demonstrated the feasibility of an integrated planning solution for defense operations.

Product Owner

As part of a digital transformation in the energy and telecom comparison market, we supported the optimization of a custom CRM application. Our team analyzed business requirements, managed the product backlog, and implemented new legal and operational processes. We also conducted functional and integration testing to ensure system reliability. This initiative improved data consistency and streamlined customer interaction workflows, enabling better service delivery in Belgium’s competitive energy and telecom sector.

Lead Analyst, Solution Architect

To address evolving market needs in the telecom sector, we contributed to the integration of multiple IT tools within a fiber-to-the-home (FTTH) program. Our team designed and maintained application and data architectures, supported product owners, and guided the setup of a data warehouse and KPI dashboards. By implementing a clear roadmap and ensuring data consistency across systems, we enabled improved scalability and operational transparency. This project strengthened the client’s ability to manage large-scale infrastructure deployments efficiently and with high data quality standards.

Integration Analyst, Solution Architect

As part of a digital-first initiative for a leading Belgian staffing provider, we supported the full digitization of the candidate lifecycle. This involved integrating new software solutions into the existing IT landscape, ensuring seamless data flow and compliance with security standards. Our team managed multiple parallel projects, from vendor selection to technical analysis and platform development, resulting in improved efficiency and candidate engagement.

Data Analyst, Strategy Consultant

As part of a strategic pricing initiative, we audited and redesigned the pricing strategy for a leading fencing manufacturer. Our consultants analyzed historical sales data, facilitated workshops, and developed a new approach that improved margins by €10M across multiple countries.

Lead Business Analyst

To address financial discrepancies in gridfee pass-through costing, we led a root cause analysis project. Our consultants managed a team of analysts, performed data queries, and delivered actionable reports. The project quantified leakage impacts and identified key drivers, supporting improved financial control in the Belgian energy sector.

Project Manager, Solution Analyst

In the context of regulatory transformation, we managed the transition of photovoltaic installation tasks to distribution operators. Our team led process workshops, managed change for back and front office, and delivered functional and technical solutions. The project achieved strict legal deadlines and improved client service for green energy certificates in Belgium.

Business Analyst, Functional Analyst

As part of a process optimization initiative, we analyzed and translated business requirements into functional solutions for metering and structuring services. Our consultants created change documentation, collaborated with IT, and ensured all scenarios and preconditions were addressed, supporting continuous improvement in the Belgian energy sector.

Migration Lead

Through collaboration with grid operators, we led the migration of gas and electric installations from Ores to RESA. Our team managed migration playbooks, coordinated stakeholders, and executed test runs to ensure a seamless transition. This resulted in accurate data transfer and compliance with Belgian energy market requirements.

Migration Lead

To address evolving market needs, we managed the migration of gas and electric installations between regional grid operators. Our consultants developed migration playbooks, coordinated test runs, and resolved issues to ensure legal compliance and data integrity. This project enabled a smooth transfer of assets and processes, supporting regulatory requirements in Belgium.

Business Analyst

In the context of a large-scale integration project, we analyzed and redesigned business and IT processes for rectification and reporting. Our consultants conducted gap analyses, updated functional designs, and coordinated with developers and business owners to ensure a smooth merger of systems and data. This resulted in unified processes and improved reporting capabilities for the Belgian energy sector.

Functional Analyst, Data Migration Analyst

During the implementation of a new market model for the Belgian energy sector, we led the migration of historical data across multiple grid operators. Our team designed detailed migration documents, facilitated change acceptance, and coordinated test scenarios to ensure data quality. By aligning requirements among stakeholders and supporting integration efforts, we enabled a seamless transition to the new clearinghouse, improving data consistency and operational efficiency.

Business Analyst

In the context of a regulatory transformation for Belgium’s complementary pension system, we contributed as business analysts to the design and implementation of new functionalities for the DB2P database and MyPension platform. Our team translated legislative changes into business requirements, created process flows, and acted as the bridge between business and IT. We supported testers and developers in agile cycles, ensuring compliance and data quality for millions of pension records, and delivered dashboards and reports for management oversight.

Team Manager, Business Analyst

As part of a strategic initiative in the Belgian energy sector, we managed three specialized teams focused on market communication, gridfee error handling, and post-Go-Live hypercare. Our consultants led process mapping, continuous improvement, and stakeholder management, breaking down silos and fostering knowledge sharing. By coaching team members and aligning with distribution grid operators, we ensured swift resolution of complex cases and implemented new gridfee tariffs. This resulted in improved team dynamics, enhanced process efficiency, and stronger bilateral relationships within the energy market in Belgium.

Business Analyst

In the context of a healthcare innovation project, we coordinated the development of an e-learning platform for individuals with chronic diseases. Our responsibilities included functional analysis, testing, content management, and stakeholder communication. By leveraging our expertise in healthcare and digital solutions, we contributed to improved patient education and lifestyle outcomes in Belgium’s healthcare sector.

Functional Analyst

Through collaboration with a major Belgian telecom provider, we contributed to the functional analysis, testing, and reporting for workforce management tools supporting the fiber network rollout. Our work ensured compliance with governmental requirements and facilitated efficient project execution across multiple cities in Flanders, highlighting our expertise in telecom and public sector projects.

Lead Analyst, Product Owner

To address evolving market needs in the telecommunications sector, we led the optimization of IT infrastructure for a major fiber network rollout. Our team set project goals, established timelines, and monitored progress to ensure successful delivery. By leveraging our expertise in business analysis and project management, we contributed to the seamless transition and scalability of the network, supporting Belgium’s digital transformation agenda.

Project Manager, Change Manager

In the context of a large-scale organizational restructuring, we collaborated with the executive board and expert teams to optimize HR operations for a major Belgian retailer. Our responsibilities included translating strategic objectives into actionable roadmaps, managing the transition from legacy systems to Microsoft Office, and overseeing change management activities such as communication, training, and planning. We also led the initiation phase of a new student engagement system, ensuring a client-focused approach and continuous workflow. This project showcased our expertise in change management and digital transformation within the Belgian retail sector.

Project Coordinator, Business Analyst

To address evolving market needs, we performed an audit of an ongoing CRM implementation for a major Belgian insurance provider. Our assessment focused on project governance, methodology, and risk analysis. We identified key issues, proposed solutions, and delivered actionable recommendations for roadmap design and quick wins, enhancing project efficiency and alignment with business objectives.

Expert User, Test Analyst

During the implementation of the Central Market Platform (CMS) in Belgium’s utility sector, we supported Luminus in complying with new MIG6 regulations. Our team bridged business and IT, coordinated defect resolution, and executed market integration tests with stakeholders across the energy market. This resulted in smooth go-live operations and enhanced data quality.

Product Owner

In the context of a regulatory transformation, we contributed to the Market Exchange Exceptions Taskforce, a multidisciplinary team focused on early detection and resolution of market communication exceptions. By coordinating priorities and managing the product backlog, we ensured legal compliance and operational excellence. Our sector expertise enabled us to monitor KPIs, manage risks, and introduce best practices such as the DTAP approach, directly supporting Belgium’s evolving energy market.

Business Analyst

As part of a strategic initiative with a major Belgian energy supplier, we supported the transition from a legacy Mecoms (Ferranti) application to a MIG6-compliant market connector (Horizon by Cogenius). This project focused on enabling robust message processing, validation, and regulatory communication with Atrias under Belgian market rules. We contributed to vendor selection, requirements gathering, technical interface design, and data migration, ensuring business continuity and compliance. Our expertise in the Belgian energy sector enabled us to coordinate defect management and streamline operational processes, resulting in improved system reliability and regulatory alignment.

Data Analyst, Team Manager

In the context of a data-driven transformation for a major Belgian energy supplier, we developed new SQL-based forecasting and P&L tools, optimized sales databases, and improved process flows. Our efforts addressed data quality issues, reduced lead times, and enhanced transparency, supporting procurement and sales teams in a volatile energy market.

Functional Analyst, Business Analyst, Solution Analyst

As part of a large-scale digital transformation, we contributed to the replacement of legacy mainframe applications with Planon and SAP systems for indirect purchasing, warehousing, and MRO. Our team led workshops, designed blueprints, managed stakeholder engagement, and ensured seamless integration and testing. The result was improved efficiency, data quality, and scalability for the technical departments.

Project Business Architect

In the context of a cross-border ERP roll-out, we supported the technical department of a major retailer’s French branch. The project unified procurement, warehousing, asset management, and MRO processes using industry-standard software. We ensured architectural consistency, managed stakeholder alignment, and bridged gaps between business and IT, resulting in harmonized solutions across Belgium and France.

Financial Analyst, Financial Controller

Through collaboration with a leading Belgian energy supplier, we improved the bridge between sourcing activities and financial reporting. By enriching the energy balance model and analyzing gaps between accounting results and theoretical P&L, we provided actionable insights for financial and sourcing teams. Our work supported more accurate reporting, better financial feedback on pricing strategies, and facilitated the migration of B2B contracts to a new CRM tool.

Analyst Coach

During the implementation of a performance-driven mindset for a major Belgian retailer’s technical department, we developed and deployed Power BI dashboards and reports. Our team coordinated requirements, produced sustainable reporting solutions, and organized workshops to embed data-driven decision-making. This initiative stabilized business operations and improved organizational performance.

Analyst Coach

To address evolving market needs, we contributed to a large digital transformation program for a leading food processing company aiming to become the first-choice partner for major retailers. The program focused on ERP and MES implementation, data-driven planning, and end-to-end quality improvement. As Solution Analyst Coach, we supported the functional analysis of data integrations between SAP and internal systems, ensuring operational alignment and robust documentation. Our involvement enhanced integration quality and process efficiency, supporting the client’s competitive ambitions in the food sector.

Business Architect

As part of a strategic transformation for a major Belgian energy supplier, a full carve-out was executed to establish the company as an independent entity. This involved implementing SAP and Salesforce to streamline procurement, sales, finance, and customer master data processes. We supported the discovery and design of business processes, managed data migration, and led change management activities. Our expertise ensured scalable, standardized systems aligned with future ambitions in the energy sector. The project required close collaboration with business stakeholders and technical teams, resulting in sustainable, future-proof solutions and a successful transition to independent operations.

Project Manager, Track Lead

During the implementation of a new ERP system to replace legacy mainframe applications, we led the MRO and ALM tracks for a comprehensive asset and maintenance management transformation. The project encompassed indirect purchasing, warehousing, asset and location management, and maintenance repair operations. Our responsibilities included defining scope, requirements, and blueprints for service request, planning, and work order processes. By applying industry best practices and managing a multidisciplinary team, we ensured a smooth transition and sustainable operational improvements for the client in the Belgian retail sector.

Project Manager

In the context of a crisis following an unsustainable organizational change, we contributed to the formation and leadership of the Protec taskforce for a major Belgian retailer. The initiative addressed urgent challenges in People, Process, Tool, and Data, stabilizing business operations and embedding a performance-driven mindset. Our team developed KPI dashboards, coached management on operational excellence, and translated business needs into technical solutions, ensuring business continuity and improved service levels. This project demonstrated our expertise in crisis management and sustainable transformation within the Belgian retail sector.

Project Manager

As part of a strategic transformation, we supported a leading Belgian retailer by launching the OxO initiative, taking functional leadership of Indirect Purchasing and Warehousing activities. The project’s dual focus was to stabilize operations and boost workforce engagement. Through Operational Excellence and PowerBI business intelligence, we increased service levels from 43% to 90% within six months, developed a robust business process architecture, and established a sustainable roadmap for future optimizations. Our approach emphasized employee engagement, process improvement, and tactical change management, ensuring long-term impact and readiness for further growth in the Belgian retail sector.

Business Analyst

To address historical gridfee billing issues, we performed a thorough analysis of revenue and cost flows. Our consultant mapped processes and identified root causes, enabling corrective actions. The project improved transparency and supported financial reconciliation. Our insights contributed to operational clarity and compliance with regulatory standards.

Project Engineer

To support industrial upgrades, we managed CAPEX projects involving equipment installation and supplier coordination. Our consultant ensured scope, timing and budget control, acting as single point of contact across stakeholders. The role included technical review, negotiation and integration supervision. Our contribution ensured timely delivery and operational readiness.

PMO Manager

To increase project maturity, we implemented a PMO structure and governance model for a growing inspection company. Our consultant introduced a project lifecycle, catalogued initiatives and aligned management on methodology. We also restructured an ongoing digitalization program, improving execution and clarity. The intervention enhanced project success rates and organizational transparency.

Business Analyst

Following a merger in the energy sector, we supported portfolio integration and development of a profit and loss tool. Our consultant cleaned data, built forecasting models and mapped financial flows across departments. The project enabled compliance with group regulations and improved margin visibility. Our contribution supported financial transparency and operational alignment.

Project Business Architect

In a strategic effort to unify operations, we guided a Belgian food processor through the integration of multiple acquired entities. Our consultant crafted a pragmatic roadmap, identifying harmonization opportunities and aligning processes across departments. By translating high-level ambitions into actionable steps, we facilitated a smooth transition. Sector-specific expertise in food logistics enabled us to anticipate challenges and accelerate decision-making. The result was a scalable architecture that enhanced operational efficiency and strategic clarity.

Team Manager

During a managerial transition, we ensured continuity and improved reporting quality in the procurement back office. Our consultant documented processes, trained successors and restored trust in internal figures. The role included budget preparation, legal reporting and contract validation. Sector knowledge enabled fast onboarding and stabilization of operations.

Project Manager, Lead Analyst

To resolve critical data issues in energy procurement, we led a taskforce addressing root causes and improving data flows. Our consultant combined project management and analytical roles, delivering automated detection tools and fostering collaboration. The initiative reduced margin loss and improved transparency between procurement, sales and IT. Our contribution enabled sustainable data governance.

Solution Analyst

As part of an ERP upgrade, we supported testing, training and hypercare in indirect purchasing. Our consultant ensured stakeholder alignment and proposed solutions to emerging issues. Covering servicing support and warehouse management, we focused on operational readiness and user enablement. The project contributed to a stable go-live and improved process validation.

Project Business Architect

During the replacement of legacy systems, we supported ERP implementation in the technical department of a Belgian retailer. Our consultant developed and monitored the architectural blueprint, aligning it with strategic goals. Covering procurement, warehousing and asset management, we ensured a smooth transition to industry-standard solutions. Our enterprise architecture elaboration enabled cross-track consistency and stakeholder engagement.

Project Business Architect

To support strategic planning in indirect procurement, we defined a comprehensive project portfolio roadmap. Our consultant structured early ideas into project definitions aligned with enterprise architecture. We provided workload estimates, clarified dependencies and ensured stakeholder alignment. The roadmap served as a foundation for future transformation initiatives and maturity growth across business units.

Project Business Architect

As part of an IT transformation, we supported the ERP roll-out in the IT department of a Belgian retailer. Our consultant ensured architectural alignment with previous implementations and bridged business and IT. The project improved procurement and warehousing processes and supported integration with servicing tools. We delivered documentation and coordinated stakeholders across technical and business domains.

Project Business Architect

Collaborating with a multinational retailer, we supported the ERP roll-out in the French technical department. Our consultant ensured architectural consistency and resolved gaps between business needs and software capabilities. Covering procurement, warehousing and asset management, we enabled successful adoption of industry-standard solutions. Our pragmatic communication and sector knowledge helped align stakeholders and deliver a scalable solution.

Project Business Architect

To meet evolving market demands, we contributed to a digital transformation initiative involving ERP and MES systems. Our consultant ensured strategic alignment and transparency across scopes, bridging business and IT. By elaborating enterprise architecture and resolving architectural gaps, we enabled a coherent roadmap. The transformation improved competitiveness, process quality and readiness for future growth. Our approach fostered stakeholder engagement and accelerated adoption of new technologies.

Project Manager

As part of a strategic initiative for a major Belgian energy supplier, we managed the transition from a legacy market communication application to a MIG6-compliant platform. This project involved integrating new systems with existing backend infrastructure, ensuring full compatibility with Belgian energy market requirements, and migrating critical data while maintaining integrity and continuity. Our team minimized business disruption and supported settlement processes, delivering a robust solution for market messaging and validation.

SME

During the implementation of a new ERP system for the technical department, we translated business needs into software functionalities, managed configuration, led data migration, and coordinated testing and go-live activities for over 1500 end users. The project delivered a future-oriented solution, improving efficiency and market conformity.

Lead SME

As part of a strategic initiative, we led mass data conversion in ERP systems following a group-wide legal restructuring. Our team defined project scope, planned migration, built and tested conversion tools, and adapted software functionalities to ensure data correctness and compliance.

Business Analyst

In the context of a rapidly growing public sector organization, we conducted a comprehensive business and process analysis to identify inefficiencies and recommend improvements. Our consultants mapped processes, evaluated performance, and implemented quick wins, enhancing operational quality and compliance.

IT Project Manager

To ensure continuity and adaptability, we implemented a replacement for the legacy ECO2 energy monitoring system. The new application captures metering data for asset monitoring and infrastructure reporting, supporting preventive maintenance and future market trends.

IT Project Manager

As part of ongoing process improvement, we bundled and addressed business requirements to optimize SAP-based indirect purchasing processes. The project delivered enhanced efficiency and scalability for procurement operations.

IT Project Manager

Through collaboration with a major Belgian infrastructure provider, we migrated legacy mailtemplate workflows to Planon and MS Outlook, ensuring continuity of service requests. Our consultants managed the conversion process, stakeholder communication, and technical implementation, supporting seamless operations post-migration.

IT Project Manager

During the implementation of a future-proof solution, we optimized the manual process for article creation and modification in indirect purchasing. By replacing Excel templates and email workflows with automated request forms, we improved process efficiency, reduced maintenance effort, and provided actionable insights for stakeholders.

IT Project Manager

As part of a strategic initiative for a major Belgian retailer, we led the digital transformation of physical key management. The project aimed to eliminate manual gatekeeping and optimize operational efficiency by replacing physical keys with electronic locks, accessible via mobile app and badge. This solution was rolled out across all Okay and BioPlanet entities, enabling seamless access for truck drivers and shop coworkers. Our team managed the end-to-end IT delivery, stakeholder engagement, and resource coordination, ensuring a future-proof, scalable solution that improved efficiency and reduced operational bottlenecks.

IT Project Manager

To address evolving market needs, we developed a platform for independent energy forecasting and trading strategy execution. The solution enables Colruyt Group to forecast energy production and consumption, optimize purchasing costs, and minimize imbalance fees. Our team implemented advanced data analytics and collaborated with market operators to ensure compliance and cost efficiency.

IT Project Manager

In the context of a regulatory transformation, we standardized building design, construction, and maintenance using an integrated BIM methodology. By implementing the Autodesk Construction Cloud as a common data environment, we enhanced collaboration, reduced design errors, and aligned with industry best practices. Our consultants drove the adoption of BIM across the organization, resulting in improved efficiency, data quality, and compliance with sector standards.

Expert User (Market Communication), Process Analyst, Test Analyst

During the implementation of a new Central Market System (Atrias) in the Belgian energy sector, we played a key role in both the hypercare phase and test analysis. Our team bridged operational and defect-solving teams, coordinated system monitoring, defect analysis, and process optimization. We executed end-to-end test cases, designed test specifications, and supported knowledge transfer and training for key users. The project adopted Scrum methodology and focused on ensuring system reliability and compliance with new market standards, resulting in improved operational efficiency and robust market communication processes.

Financial Process and Data Analyst

In the context of a regulatory transformation, we contributed to the migration and optimization of the Energy Balance tool for a major multinational energy supplier in Belgium. The project aimed to automate financial reporting processes and leverage new market data (MIG6) for more accurate gross margin calculations. Our responsibilities included process analysis, tool migration, automation using SQL, and the implementation of data quality dashboards. We supported the financial department by running month-end closings, serving data to controllers, and constructing KPI dashboards for gross margin analysis. The project delivered enhanced data quality, improved reporting accuracy, and greater compliance with evolving market regulations in the Belgian energy sector.

Business Analyst, Senior Pricing Analyst

As part of a strategic transformation initiative, a leading Belgian energy supplier launched a comprehensive modernization of its core systems to address the rapidly evolving energy market in Belgium. The project encompassed the implementation of a new market connector and ERP system, with a focus on optimizing market interactions and product pricing. We supported the definition and documentation of business requirements, refined user stories, and managed the product backlog in close collaboration with business and IT stakeholders. Our team coordinated system and user acceptance testing, delivered end-user training, and adapted operational workflows to align with new system capabilities. In the Product & Pricing team, we ensured business continuity by leading the monthly Pricing Committee, developing competitive pricing strategies, and introducing Customer Lifetime Value (CLTV) analysis to drive long-term value. This resulted in improved operational efficiency and responsiveness to market dynamics, strengthening the supplier’s position in the Belgian energy sector.

Project Manager, Business Process Analyst

To address evolving market needs in Belgium’s electric vehicle charging sector, we supported the optimization of ERP processes for a major energy provider. Our work included project management, process design, and alignment of the ERP system with new customer types and aftercare services. By coordinating cross-functional teams and external partners, we ensured scalable and efficient operations, resulting in improved client responsiveness and operational excellence in the Belgian energy and mobility sector.

Solution Analyst, Business Analyst, Coordinator, Trainer

As part of a large-scale ERP modernization for a major Belgian retailer, we contributed to the replacement of legacy systems in the technical department. Our responsibilities included UI and process design, testing, training, and hypercare support. By coordinating analysts and end users, we ensured a smooth transition to industry-standard software, enhancing efficiency and scalability for over 1,500 employees. This project reinforced our expertise in retail technology transformation in Belgium.

Project Manager, Account Manager, Service Delivery Manager

Through collaboration with a prominent digital publishing technology provider, we managed the co-development of innovative news application features for leading European publishers. Our team established project governance, facilitated agile processes, and ensured timely delivery of new functionalities. By aligning customer and company goals, we enhanced product offerings and enabled cost-effective feature development, strengthening Twipe’s position in the digital publishing sector in Belgium and beyond.