Digital Enablement

Business Analyst, Gross Margin Controller

As part of a strategic finance transformation, we audited and improved the revenue recognition and financial closing processes for a Belgian energy supplier. Our work included defining the role of gross margin controller and enhancing communication between finance and sourcing departments, resulting in more accurate financial reporting and streamlined monthly closings.

Business (Process) Analyst

In the context of regulatory transformation in the Belgian energy sector, we redesigned the dunning process for a leading energy supplier. Our team facilitated workshops, conducted cost-benefit analyses, and aligned the new process with strategic objectives. The result was a streamlined, compliant dunning process that reduced bad debt risk and improved customer experience.

Solution Analyst

During the implementation of a new ERP system for a major Belgian retailer, we supported the replacement of legacy mainframe modules related to indirect purchasing and warehouse management. Our team contributed to the design of blueprints for purchase requisition, purchasing order, and warehouse processes, ensuring alignment with stakeholder requirements. This initiative improved operational efficiency and data quality across the organization’s procurement and logistics functions.

Project Business Architect

During the implementation of a new ERP system for a leading Belgian retailer, we redefined business services and developed blueprints for service request, planning, and work order processes. Our involvement ensured stakeholder alignment, comprehensive process design, and delivery of essential architectural documentation. The result was improved operational efficiency and scalability for the client’s technical departments.

Head Of Energy (ad interim)

During the carve-out of a major Belgian energy supplier, we contributed to the redefinition of sourcing strategies and the development of a three-year action plan. Our team led contract negotiations, unified the IT landscape, and extended commercial offerings for B2C and SOHO segments. This project exemplified our ability to manage complex transitions in the energy sector, resulting in streamlined operations and a clear strategic direction for the client.

Business Analyst

During the implementation of a fiber-to-the-home network, we supported a comprehensive vendor selection process through RFP and proof of concept phases. Our business analysis addressed challenges in logistics, planning, workforce management, finance, and reporting. By defining the scope for the Minimal Viable Product, we ensured the project’s alignment with operational goals and industry standards, reinforcing our value in Belgium’s telecom sector.

Business Project Lead, Program Manager

During the implementation of a major EMS upgrade for Belgium’s high-voltage transmission operator, we led the business project management to ensure seamless technological and functional transitions. Our team managed scope, planning, budget, and risk, directly reporting to senior management and facilitating technical discussions among internal and external experts. By steering multiple project streams and coordinating critical upgrades, we enabled the client to meet future operational demands, enhance system reliability, and maintain compliance with industry standards.

Business Analyst

We contributed to the ongoing enhancement of an automatic B2B pricing tool, conducting needs analysis, writing user stories, and coordinating with IT for implementation and testing. Our efforts ensured the release of improved functionalities, supporting sales and pricing teams.

Business Analyst

To address market needs, we developed an Excel-based tool to estimate savings for B2B solar installations, incorporating legislation, taxes, and grid fees across Belgian regions. Our expertise in energy market analysis and tool development contributed to a successful first release.

Business Analyst

To ensure continuity in stock management, we replaced legacy mainframe modules with modern services, improving scalability and maintainability. Our team finalized analysis, prepared and executed functional testing, and supported user acceptance and operational handover. This project leveraged our expertise in IT modernization and retail operations.

Test Analyst, Change Support

To address evolving market needs in the energy sector, we provided urgent testing and change support for a new mobile app, ensuring customers could monitor invoices and consumption. Our contribution included bug reporting, SQL analysis, and supporting the transition to new market standards.

Solution Analyst

During the implementation of a large-scale modernization program for a major Belgian retailer, we supported the migration from legacy systems to SAP and workforce planning tools. Our role included requirements gathering, change management, middleware integration, and data migration, resulting in improved operational efficiency and successful adoption of new processes.

Business & Functional Analyst

RES

Lead Analyst, Solution Architect

To address evolving market needs in the telecom sector, we contributed to the integration of multiple IT tools within a fiber-to-the-home (FTTH) program. Our team designed and maintained application and data architectures, supported product owners, and guided the setup of a data warehouse and KPI dashboards. By implementing a clear roadmap and ensuring data consistency across systems, we enabled improved scalability and operational transparency. This project strengthened the client’s ability to manage large-scale infrastructure deployments efficiently and with high data quality standards.

Integration Analyst, Solution Architect

As part of a digital-first initiative for a leading Belgian staffing provider, we supported the full digitization of the candidate lifecycle. This involved integrating new software solutions into the existing IT landscape, ensuring seamless data flow and compliance with security standards. Our team managed multiple parallel projects, from vendor selection to technical analysis and platform development, resulting in improved efficiency and candidate engagement.

Business Analyst

In the context of a healthcare innovation project, we coordinated the development of an e-learning platform for individuals with chronic diseases. Our responsibilities included functional analysis, testing, content management, and stakeholder communication. By leveraging our expertise in healthcare and digital solutions, we contributed to improved patient education and lifestyle outcomes in Belgium’s healthcare sector.

Functional Analyst

Through collaboration with a major Belgian telecom provider, we contributed to the functional analysis, testing, and reporting for workforce management tools supporting the fiber network rollout. Our work ensured compliance with governmental requirements and facilitated efficient project execution across multiple cities in Flanders, highlighting our expertise in telecom and public sector projects.

Project Manager, Change Manager

In the context of a large-scale organizational restructuring, we collaborated with the executive board and expert teams to optimize HR operations for a major Belgian retailer. Our responsibilities included translating strategic objectives into actionable roadmaps, managing the transition from legacy systems to Microsoft Office, and overseeing change management activities such as communication, training, and planning. We also led the initiation phase of a new student engagement system, ensuring a client-focused approach and continuous workflow. This project showcased our expertise in change management and digital transformation within the Belgian retail sector.

Expert User, Test Analyst

During the implementation of the Central Market Platform (CMS) in Belgium’s utility sector, we supported Luminus in complying with new MIG6 regulations. Our team bridged business and IT, coordinated defect resolution, and executed market integration tests with stakeholders across the energy market. This resulted in smooth go-live operations and enhanced data quality.

Data Analyst, Team Manager

In the context of a data-driven transformation for a major Belgian energy supplier, we developed new SQL-based forecasting and P&L tools, optimized sales databases, and improved process flows. Our efforts addressed data quality issues, reduced lead times, and enhanced transparency, supporting procurement and sales teams in a volatile energy market.

Functional Analyst, Business Analyst, Solution Analyst

As part of a large-scale digital transformation, we contributed to the replacement of legacy mainframe applications with Planon and SAP systems for indirect purchasing, warehousing, and MRO. Our team led workshops, designed blueprints, managed stakeholder engagement, and ensured seamless integration and testing. The result was improved efficiency, data quality, and scalability for the technical departments.

Project Business Architect

In the context of a cross-border ERP roll-out, we supported the technical department of a major retailer’s French branch. The project unified procurement, warehousing, asset management, and MRO processes using industry-standard software. We ensured architectural consistency, managed stakeholder alignment, and bridged gaps between business and IT, resulting in harmonized solutions across Belgium and France.

Financial Analyst, Financial Controller

Through collaboration with a leading Belgian energy supplier, we improved the bridge between sourcing activities and financial reporting. By enriching the energy balance model and analyzing gaps between accounting results and theoretical P&L, we provided actionable insights for financial and sourcing teams. Our work supported more accurate reporting, better financial feedback on pricing strategies, and facilitated the migration of B2B contracts to a new CRM tool.

Analyst Coach

To address evolving market needs, we contributed to a large digital transformation program for a leading food processing company aiming to become the first-choice partner for major retailers. The program focused on ERP and MES implementation, data-driven planning, and end-to-end quality improvement. As Solution Analyst Coach, we supported the functional analysis of data integrations between SAP and internal systems, ensuring operational alignment and robust documentation. Our involvement enhanced integration quality and process efficiency, supporting the client’s competitive ambitions in the food sector.

Business Architect

As part of a strategic transformation for a major Belgian energy supplier, a full carve-out was executed to establish the company as an independent entity. This involved implementing SAP and Salesforce to streamline procurement, sales, finance, and customer master data processes. We supported the discovery and design of business processes, managed data migration, and led change management activities. Our expertise ensured scalable, standardized systems aligned with future ambitions in the energy sector. The project required close collaboration with business stakeholders and technical teams, resulting in sustainable, future-proof solutions and a successful transition to independent operations.

Project Manager, Track Lead

During the implementation of a new ERP system to replace legacy mainframe applications, we led the MRO and ALM tracks for a comprehensive asset and maintenance management transformation. The project encompassed indirect purchasing, warehousing, asset and location management, and maintenance repair operations. Our responsibilities included defining scope, requirements, and blueprints for service request, planning, and work order processes. By applying industry best practices and managing a multidisciplinary team, we ensured a smooth transition and sustainable operational improvements for the client in the Belgian retail sector.

Project Manager

In the context of a crisis following an unsustainable organizational change, we contributed to the formation and leadership of the Protec taskforce for a major Belgian retailer. The initiative addressed urgent challenges in People, Process, Tool, and Data, stabilizing business operations and embedding a performance-driven mindset. Our team developed KPI dashboards, coached management on operational excellence, and translated business needs into technical solutions, ensuring business continuity and improved service levels. This project demonstrated our expertise in crisis management and sustainable transformation within the Belgian retail sector.

Project Engineer

To support industrial upgrades, we managed CAPEX projects involving equipment installation and supplier coordination. Our consultant ensured scope, timing and budget control, acting as single point of contact across stakeholders. The role included technical review, negotiation and integration supervision. Our contribution ensured timely delivery and operational readiness.

Business Analyst

Following a merger in the energy sector, we supported portfolio integration and development of a profit and loss tool. Our consultant cleaned data, built forecasting models and mapped financial flows across departments. The project enabled compliance with group regulations and improved margin visibility. Our contribution supported financial transparency and operational alignment.

Project Manager, Lead Analyst

To resolve critical data issues in energy procurement, we led a taskforce addressing root causes and improving data flows. Our consultant combined project management and analytical roles, delivering automated detection tools and fostering collaboration. The initiative reduced margin loss and improved transparency between procurement, sales and IT. Our contribution enabled sustainable data governance.

Solution Analyst

As part of an ERP upgrade, we supported testing, training and hypercare in indirect purchasing. Our consultant ensured stakeholder alignment and proposed solutions to emerging issues. Covering servicing support and warehouse management, we focused on operational readiness and user enablement. The project contributed to a stable go-live and improved process validation.

Project Business Architect

Collaborating with a multinational retailer, we supported the ERP roll-out in the French technical department. Our consultant ensured architectural consistency and resolved gaps between business needs and software capabilities. Covering procurement, warehousing and asset management, we enabled successful adoption of industry-standard solutions. Our pragmatic communication and sector knowledge helped align stakeholders and deliver a scalable solution.

Project Business Architect

To meet evolving market demands, we contributed to a digital transformation initiative involving ERP and MES systems. Our consultant ensured strategic alignment and transparency across scopes, bridging business and IT. By elaborating enterprise architecture and resolving architectural gaps, we enabled a coherent roadmap. The transformation improved competitiveness, process quality and readiness for future growth. Our approach fostered stakeholder engagement and accelerated adoption of new technologies.

Project Manager

As part of a strategic initiative for a major Belgian energy supplier, we managed the transition from a legacy market communication application to a MIG6-compliant platform. This project involved integrating new systems with existing backend infrastructure, ensuring full compatibility with Belgian energy market requirements, and migrating critical data while maintaining integrity and continuity. Our team minimized business disruption and supported settlement processes, delivering a robust solution for market messaging and validation.

SME

During the implementation of a new ERP system for the technical department, we translated business needs into software functionalities, managed configuration, led data migration, and coordinated testing and go-live activities for over 1500 end users. The project delivered a future-oriented solution, improving efficiency and market conformity.

Lead SME

As part of a strategic initiative, we led mass data conversion in ERP systems following a group-wide legal restructuring. Our team defined project scope, planned migration, built and tested conversion tools, and adapted software functionalities to ensure data correctness and compliance.

IT Project Manager

To ensure continuity and adaptability, we implemented a replacement for the legacy ECO2 energy monitoring system. The new application captures metering data for asset monitoring and infrastructure reporting, supporting preventive maintenance and future market trends.

IT Project Manager

Through collaboration with a major Belgian infrastructure provider, we migrated legacy mailtemplate workflows to Planon and MS Outlook, ensuring continuity of service requests. Our consultants managed the conversion process, stakeholder communication, and technical implementation, supporting seamless operations post-migration.

IT Project Manager

During the implementation of a future-proof solution, we optimized the manual process for article creation and modification in indirect purchasing. By replacing Excel templates and email workflows with automated request forms, we improved process efficiency, reduced maintenance effort, and provided actionable insights for stakeholders.

IT Project Manager

As part of a strategic initiative for a major Belgian retailer, we led the digital transformation of physical key management. The project aimed to eliminate manual gatekeeping and optimize operational efficiency by replacing physical keys with electronic locks, accessible via mobile app and badge. This solution was rolled out across all Okay and BioPlanet entities, enabling seamless access for truck drivers and shop coworkers. Our team managed the end-to-end IT delivery, stakeholder engagement, and resource coordination, ensuring a future-proof, scalable solution that improved efficiency and reduced operational bottlenecks.

IT Project Manager

In the context of a regulatory transformation, we standardized building design, construction, and maintenance using an integrated BIM methodology. By implementing the Autodesk Construction Cloud as a common data environment, we enhanced collaboration, reduced design errors, and aligned with industry best practices. Our consultants drove the adoption of BIM across the organization, resulting in improved efficiency, data quality, and compliance with sector standards.

Financial Process and Data Analyst

In the context of a regulatory transformation, we contributed to the migration and optimization of the Energy Balance tool for a major multinational energy supplier in Belgium. The project aimed to automate financial reporting processes and leverage new market data (MIG6) for more accurate gross margin calculations. Our responsibilities included process analysis, tool migration, automation using SQL, and the implementation of data quality dashboards. We supported the financial department by running month-end closings, serving data to controllers, and constructing KPI dashboards for gross margin analysis. The project delivered enhanced data quality, improved reporting accuracy, and greater compliance with evolving market regulations in the Belgian energy sector.

Business Analyst, Senior Pricing Analyst

As part of a strategic transformation initiative, a leading Belgian energy supplier launched a comprehensive modernization of its core systems to address the rapidly evolving energy market in Belgium. The project encompassed the implementation of a new market connector and ERP system, with a focus on optimizing market interactions and product pricing. We supported the definition and documentation of business requirements, refined user stories, and managed the product backlog in close collaboration with business and IT stakeholders. Our team coordinated system and user acceptance testing, delivered end-user training, and adapted operational workflows to align with new system capabilities. In the Product & Pricing team, we ensured business continuity by leading the monthly Pricing Committee, developing competitive pricing strategies, and introducing Customer Lifetime Value (CLTV) analysis to drive long-term value. This resulted in improved operational efficiency and responsiveness to market dynamics, strengthening the supplier’s position in the Belgian energy sector.

Solution Analyst, Business Analyst, Coordinator, Trainer

As part of a large-scale ERP modernization for a major Belgian retailer, we contributed to the replacement of legacy systems in the technical department. Our responsibilities included UI and process design, testing, training, and hypercare support. By coordinating analysts and end users, we ensured a smooth transition to industry-standard software, enhancing efficiency and scalability for over 1,500 employees. This project reinforced our expertise in retail technology transformation in Belgium.

Solution Analyst

During the implementation of a SAP system for a major Belgian energy supplier, we contributed to the full carve-out of DATS24, enabling its transition to an independent entity. Our responsibilities spanned process discovery, solution design, data migration, and change management, ensuring scalable and standardized systems for procurement, sales, and finance. By aligning business and IT stakeholders, we delivered future-proof solutions that support DATS24’s ambitions in the evolving Belgian energy market, resulting in improved operational independence and efficiency.