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TAG’s approach to Program and Project Management is built on structure, adaptability and accountability. We lead initiatives that matter, from strategic programs to operational improvement efforts, always focused on delivering tangible outcomes.
Successful programs begin with a clear sense of direction. We help clients translate strategic goals into concrete plans, with aligned priorities and engaged stakeholders. Whether it concerns a transformation journey or a compliance initiative, we make sure the path is clear and progress is visible.
TAG consultants combine analytical precision with hands-on delivery. We manage timing, budgets and dependencies with discipline, while remaining flexible when the context shifts. Our teams are familiar with agile, classical and blended approaches, and always choose the method that best fits the client’s reality.
We do more than coordinate, we take responsibility. From steering committees to daily follow-up, we ensure transparency and momentum. TAG consultants work as part of client teams, solve obstacles proactively and keep everyone focused on results. That is how we turn plans into progress.
First, our project manager sits down with your management to discuss your project’s purpose. What do you hope to achieve by implementing the innovation? Once that has been decided, your project’s scope can be defined.
Our project manager will then translate your needs into concrete actions: what needs to be done at what time. A timeline and planning are drawn up, guiding the project to a successful delivery.
Finally, considering your resources, it will be determined who's responsible for each action. In doing so, there's a clear overview of everyone's roles and responsibilities within the project's team.
Have you decided on using a particular tool to improve your company’s performance, but does it offer the best chance to reach your business goals? An outside project manager helps you answer that question by offering a fresh perspective on your project and critically evaluating if your scope matches your ambitions.
Through close monitoring of your project’s timing, scope and budget, he will ensure a timely and successful delivery while taking into account the typical project pitfalls such as scope creep. However, your project might take a few years to complete. Throughout that time, you might see different consultants come and go. A project manager is your solid rock in these changing times as he will ensure a smooth handover with each transition, guarding your project’s planning.
As project managers, we’ll collaborate closely with you. That begins with understanding your project’s purpose and assessing its scope. Above all, we want to deliver your project as efficiently as possible.
To that end, we rely on our engineering background and the extensive experience we’ve built in different sectors. But we’re not just technical experts. We excel at interpersonal skills as well, making sure that all relevant stakeholders are informed and aligned throughout the project. Quality results with a hands-on approach, that is how we operate.
Business Process Analyst
Process analysisRequirements analysisTraining & onboardingERP blueprintingStakeholder management
During the implementation of a large-scale modernization program for a major Belgian retailer, we supported the migration from legacy systems to SAP and workforce planning tools. Our role included requirements gathering, change management, middleware integration, and data migration, resulting in improved operational efficiency and successful adoption of new processes.
Solution Analyst
Workshop facilitation, Change management, Functional analysis, Data migration, Testing (UAT, regression), HP ALM
As part of a compliance initiative following a corporate acquisition, we assisted an energy supplier in developing a marked-to-market accounting and reporting system for B2B clients. Our contribution included defining the project approach, validating assumptions, and coordinating sensitivity analyses. This project ensured IFRS compliance and enhanced financial transparency for the client.
Content Expert, Lead Analyst
IFRS compliance, Financial modeling, Sensitivity analysis, Project coordination, B2B energy sector expertise
As part of a strategic transformation for a major Belgian retailer, we enumerated and validated project and improvement ideas within the infrastructure domain. Our team ensured alignment with the enterprise architectural framework, prepared project sheets, and maintained a comprehensive roadmap. This approach facilitated cross-domain collaboration and supported the client’s long-term operational evolution.
Project Business Architect
Project portfolio management, Enterprise architecture alignment, Roadmap development, Cross-domain collaboration, Change request management
Through collaboration with a major utilities player, we designed and implemented a tailor-made Cost Allocation Model (CAM) for electricity and gas sourcing. Our approach balanced complexity with feasibility, leveraging in-depth analysis of cost drivers and mathematical modeling. By introducing a “SMART” allocation tool, we enabled the client to improve profitability measurement, optimize sourcing strategies, and enhance financial transparency.
Project Manager, Team Lead
Cost allocation modeling, Financial analysis, Project management, Mathematical modeling, Profitability optimization
As part of a strategic pricing transformation, we supported a leading steel and fencing manufacturer in reversing margin and volume erosion across four European markets. Our consultants conducted comprehensive audits, developed optimal pricing models, and led the implementation of new pricing structures. By harmonizing pricing policies and driving cost-reduction initiatives, we contributed to increased net contribution margin and shareholder value.
Lead Business Analyst, Pricing Model Expert
Strategic pricing, Market analysis, Model development, Implementation leadership, Cost-reduction strategy
During the construction of a new hospital, we were engaged to deliver a comprehensive analysis and management of the equipment investment budget, valued at over €50 million. As part of a strategic initiative, we designed and executed a pragmatic approach to inventory management, scenario planning, and supplier engagement. Our consultants set up efficient data collection processes, initiated public tenders for high-value dossiers, and established clear rules of engagement for supplier selection. This resulted in a robust investment plan, improved cost control, and ensured business continuity for the hospital’s operational launch.
Project Lead, Change Manager
Investment analysis, Scenario planning, Supplier management, Process optimization, Change management
To address evolving market needs, we delivered project governance improvements, crisis interventions, and cost allocation modeling for clients in utilities and other sectors. Our expertise in business process optimization and pricing strategy enabled organizations to enhance operational resilience, improve data quality, and achieve sustainable growth. These assignments demonstrate our commitment to delivering measurable impact and supporting Belgium’s leading enterprises in complex environments.
Strategic Advisor, Project Governance Lead
Project governance, Crisis management, Cost allocation modeling, Pricing strategy, Business process optimization
During the implementation of a major EMS upgrade for Belgium’s high-voltage transmission operator, we led the business project management to ensure seamless technological and functional transitions. Our team managed scope, planning, budget, and risk, directly reporting to senior management and facilitating technical discussions among internal and external experts. By steering multiple project streams and coordinating critical upgrades, we enabled the client to meet future operational demands, enhance system reliability, and maintain compliance with industry standards.
Business Project Lead, Program Manager
Program and project management, Stakeholder engagement, Risk and quality management, Technical coordination, Real-time systems expertise
As part of a series of high-impact assignments, we supported leadership teams and boards in sectors such as healthcare technology, utilities, and technical services. Our consultants provided organizational coaching for international expansion, advised on M&A target identification for a certified measurement institute, and designed new pricing models for national service providers. Through collaboration with SMEs and scale-ups, we contributed to market strategy definition, project roadmaps for capital injections, and crisis interventions. Our sector expertise enabled clients to achieve improved efficiency, scalability, and strategic growth, while our tailored approach ensured compliance and operational excellence across Belgium’s evolving business landscape.
Project Architect, Strategic Advisor, Coach
Organizational scaling and coaching, M&A advisory, Pricing architecture and implementation, Board and start-up mentoring, Market strategy definition, Project governance and crisis management, Cost allocation modeling, IT audit and post-mortem analysis
As part of a strategic initiative in the retail sector, we led the selection and implementation of a new transport planning solution for multiple teams across Belgium and France. Our team conducted requirements analysis, managed vendor selection through RFI and RFP processes, and organized proof-of-concept demos. We consolidated input from stakeholders and vendors, resulting in a well-founded recommendation for management. The project included high-level and detailed functional analysis, integration planning, and successful go-live for transport planning simulations in France. Our expertise in retail logistics and IT architecture ensured a scalable, efficient solution tailored to diverse operational needs.
Lead Business Analyst
Requirements analysis, Vendor management, Functional and integration analysis, Team leadership, Stakeholder engagement, Transport planning systems, Project coordination
As part of a strategic initiative with a major Belgian telecom and energy service provider, we supported the launch of a new mobile brand across Flanders and Wallonia, exceeding customer acquisition forecasts by sixfold. We also contributed to the integration of complex B2B flows and supported the digital meter rollout for energy clients, navigating evolving business rules and market resistance. Our expertise in telecom and energy enabled us to deliver robust, scalable IT solutions, ensuring business continuity and timely project Management.
Business & Functional Analyst
REST API, BPMN process design, JIRA, Confluence, SAFe, UX/UI, Stakeholder management, Business & Functional analysis
To address evolving market needs in the Belgian energy and telecom sector, we managed the end-to-end lifecycle of a custom CRM application. Our work included backlog management, process analysis, and integration testing, ensuring the CRM could support new sales flows and legal requirements. The project delivered enhanced data quality and business agility for the client’s operations.
Product Owner, Business Analyst, Project Manager
CRM systems, Process analysis, Backlog management, Integration testing, Stakeholder engagement, Tender management
During the integration of standalone tools for a major Belgian telecom and infrastructure provider, we contributed to optimizing business processes and ensuring data consistency across applications. Our responsibilities included documenting and evolving the application and data architecture, supporting product owners, and guiding the development of a KPI dashboard. The result was a more scalable and integrated IT environment supporting fiber-to-the-home (FTTH) operations.
Lead Analyst, Solution Architect, Product Owner
Application architecture, Data modeling, PowerBI, ETL, KPI dashboarding, Scrum, Stakeholder management
As part of a digital-first initiative for a leading Belgian staffing provider, we supported the full digitization of the candidate lifecycle. This involved integrating new software solutions into the existing IT landscape, ensuring seamless data flow and compliance with security standards. Our team managed multiple parallel projects, from vendor selection to technical analysis and platform development, resulting in improved efficiency and candidate engagement.
Integration Analyst, Solution Architect
Solution architecture, Vendor management, Technical analysis, API design, Scrum, Communication platforms, Security compliance, Data integration
In the context of regulatory transformation, we managed the transition of photovoltaic installation tasks to distribution operators. Our team led process workshops, managed change for back and front office, and delivered functional and technical solutions. The project achieved strict legal deadlines and improved client service for green energy certificates in Belgium.
Project Manager, Solution Analyst
Project management, Change management, Process design, Regulatory compliance
Through collaboration with grid operators, we led the migration of gas and electric installations from Ores to RESA. Our team managed migration playbooks, coordinated stakeholders, and executed test runs to ensure a seamless transition. This resulted in accurate data transfer and compliance with Belgian energy market requirements.
Migration Lead
Data migration, Stakeholder management, Testing, Regulatory compliance
To address evolving market needs, we managed the migration of gas and electric installations between regional grid operators. Our consultants developed migration playbooks, coordinated test runs, and resolved issues to ensure legal compliance and data integrity. This project enabled a smooth transfer of assets and processes, supporting regulatory requirements in Belgium.
Migration Lead
Data migration, Project coordination, Regulatory compliance, Issue resolution
As part of a strategic initiative in the Belgian energy sector, we managed three specialized teams focused on market communication, gridfee error handling, and post-Go-Live hypercare. Our consultants led process mapping, continuous improvement, and stakeholder management, breaking down silos and fostering knowledge sharing. By coaching team members and aligning with distribution grid operators, we ensured swift resolution of complex cases and implemented new gridfee tariffs. This resulted in improved team dynamics, enhanced process efficiency, and stronger bilateral relationships within the energy market in Belgium.
Team Manager, Business Analyst
Process analysis, Continuous improvement, People management, Stakeholder management, Reporting, Energy market expertise
During the implementation of a fiber-to-the-home network, we supported a comprehensive vendor selection process through RFP and proof of concept phases. Our business analysis addressed challenges in logistics, planning, workforce management, finance, and reporting. By defining the scope for the Minimal Viable Product, we ensured the project’s alignment with operational goals and industry standards, reinforcing our value in Belgium’s telecom sector.
Business Analyst
Vendor selection (RFP, POC), Project scoping, Business analysis, Product ownership, Testing and implementation
In the context of a large-scale organizational restructuring, we collaborated with the executive board and expert teams to optimize HR operations for a major Belgian retailer. Our responsibilities included translating strategic objectives into actionable roadmaps, managing the transition from legacy systems to Microsoft Office, and overseeing change management activities such as communication, training, and planning. We also led the initiation phase of a new student engagement system, ensuring a client-focused approach and continuous workflow. This project showcased our expertise in change management and digital transformation within the Belgian retail sector.
Project Manager, Change Manager
Organizational restructuring, Change management, Digital transformation, Stakeholder engagement, Project planning
To address evolving market needs in the telecommunications sector, we led the optimization of IT infrastructure for a major fiber network rollout. Our team set project goals, established timelines, and monitored progress to ensure successful Management. By leveraging our expertise in business analysis and project management, we contributed to the seamless transition and scalability of the network, supporting Belgium’s digital transformation agenda.
Lead Analyst, Product Owner
IT infrastructure optimization, Product ownership, Change management, Backlog management, Telecom sector expertise
To address evolving market needs, we performed an audit of an ongoing CRM implementation for a major Belgian insurance provider. Our assessment focused on project governance, methodology, and risk analysis. We identified key issues, proposed solutions, and delivered actionable recommendations for roadmap design and quick wins, enhancing project efficiency and alignment with business objectives.
Project Coordinator, Business Analyst
Project governance, Risk analysis, Stakeholder engagement, Roadmap design, Process optimization
During the implementation of the Central Market Platform (CMS) in Belgium’s utility sector, we supported Luminus in complying with new MIG6 regulations. Our team bridged business and IT, coordinated defect resolution, and executed market integration tests with stakeholders across the energy market. This resulted in smooth go-live operations and enhanced data quality.
Expert User, Test Analyst
Market integration testing, Defect coordination, Process analysis, Scrum, Knowledge sharing, Regulatory transformation
In the context of a regulatory transformation, we contributed to the Market Exchange Exceptions Taskforce, a multidisciplinary team focused on early detection and resolution of market communication exceptions. By coordinating priorities and managing the product backlog, we ensured legal compliance and operational excellence. Our sector expertise enabled us to monitor KPIs, manage risks, and introduce best practices such as the DTAP approach, directly supporting Belgium’s evolving energy market.
Product Owner
Product backlog management, Risk management, KPI monitoring, Regulatory compliance, Scrum methodology, Stakeholder coordination
As part of a strategic initiative with a major Belgian energy supplier, we supported the transition from a legacy Mecoms (Ferranti) application to a MIG6-compliant market connector (Horizon by Cogenius). This project focused on enabling robust message processing, validation, and regulatory communication with Atrias under Belgian market rules. We contributed to vendor selection, requirements gathering, technical interface design, and data migration, ensuring business continuity and compliance. Our expertise in the Belgian energy sector enabled us to coordinate defect management and streamline operational processes, resulting in improved system reliability and regulatory alignment.
Business Analyst
Market communication, MIG6 compliance, Data migration, Requirements analysis, Vendor selection, Process optimization, Defect management
In the context of a data-driven transformation for a major Belgian energy supplier, we developed new SQL-based forecasting and P&L tools, optimized sales databases, and improved process flows. Our efforts addressed data quality issues, reduced lead times, and enhanced transparency, supporting procurement and sales teams in a volatile energy market.
Data Analyst, Team Manager
Data analysis, SQL development, Process optimization, Team management, Energy sector expertise
In the context of a cross-border ERP roll-out, we supported the technical department of a major retailer’s French branch. The project unified procurement, warehousing, asset management, and MRO processes using industry-standard software. We ensured architectural consistency, managed stakeholder alignment, and bridged gaps between business and IT, resulting in harmonized solutions across Belgium and France.
Project Business Architect
Business architecture, Stakeholder management, Process unification, ERP implementation, Cross-border collaboration
During the implementation of a new ERP system to replace legacy mainframe applications, we led the MRO and ALM tracks for a comprehensive asset and maintenance management transformation. The project encompassed indirect purchasing, warehousing, asset and location management, and maintenance repair operations. Our responsibilities included defining scope, requirements, and blueprints for service request, planning, and work order processes. By applying industry best practices and managing a multidisciplinary team, we ensured a smooth transition and sustainable operational improvements for the client in the Belgian retail sector.
Project Manager, Track Lead
ERP Implementation, Asset Management, Maintenance Management, Process Design, Stakeholder Management, Team Leadership
As part of a strategic transformation, we supported a leading Belgian retailer by launching the OxO initiative, taking functional leadership of Indirect Purchasing and Warehousing activities. The project’s dual focus was to stabilize operations and boost workforce engagement. Through Operational Excellence and PowerBI business intelligence, we increased service levels from 43% to 90% within six months, developed a robust business process architecture, and established a sustainable roadmap for future optimizations. Our approach emphasized employee engagement, process improvement, and tactical change management, ensuring long-term impact and readiness for further growth in the Belgian retail sector.
Project Manager
Operational Excellence, Change Management, Business Intelligence (PowerBI), Stakeholder Alignment, Process Optimization, Team Leadership
Following a merger in the energy sector, we supported portfolio integration and development of a profit and loss tool. Our consultant cleaned data, built forecasting models and mapped financial flows across departments. The project enabled compliance with group regulations and improved margin visibility. Our contribution supported financial transparency and operational alignment.
Business Analyst
Data cleaning, Forecasting, Margin analysis, Energy portfolio management, Tool development
As part of an ERP upgrade, we supported testing, training and hypercare in indirect purchasing. Our consultant ensured stakeholder alignment and proposed solutions to emerging issues. Covering servicing support and warehouse management, we focused on operational readiness and user enablement. The project contributed to a stable go-live and improved process validation.
Solution Analyst
ERP testing, User training, Hypercare support, Process validation, Procurement expertise
To increase project maturity, we implemented a PMO structure and governance model for a growing inspection company. Our consultant introduced a project lifecycle, catalogued initiatives and aligned management on methodology. We also restructured an ongoing digitalization program, improving execution and clarity. The intervention enhanced project success rates and organizational transparency.
PMO Manager
PMO setup, Governance design, Project lifecycle definition, Change management, Stakeholder alignment
To support industrial upgrades, we managed CAPEX projects involving equipment installation and supplier coordination. Our consultant ensured scope, timing and budget control, acting as single point of contact across stakeholders. The role included technical review, negotiation and integration supervision. Our contribution ensured timely Management and operational readiness.
Project Engineer
CAPEX management, Technical coordination, Supplier negotiation, Industrial integration, Stakeholder communication
As part of a strategic initiative for a major Belgian energy supplier, we managed the transition from a legacy market communication application to a MIG6-compliant platform. This project involved integrating new systems with existing backend infrastructure, ensuring full compatibility with Belgian energy market requirements, and migrating critical data while maintaining integrity and continuity. Our team minimized business disruption and supported settlement processes, delivering a robust solution for market messaging and validation.
Project Manager
Project management, Stakeholder management, Risk management, Data migration, Energy sector expertise, Digital transformation, Compliance, Vendor management
In the context of a rapidly growing public sector organization, we conducted a comprehensive business and process analysis to identify inefficiencies and recommend improvements. Our consultants mapped processes, evaluated performance, and implemented quick wins, enhancing operational quality and compliance.
Business Analyst
Process Mapping, Performance Evaluation, Public Sector Expertise, Compliance, Efficiency Improvement
To ensure continuity and adaptability, we implemented a replacement for the legacy ECO2 energy monitoring system. The new application captures metering data for asset monitoring and infrastructure reporting, supporting preventive maintenance and future market trends.
IT Project Manager
Energy Monitoring, Application Development, Preventive Maintenance, Data Integration
During the implementation of a new ERP system for the technical department, we translated business needs into software functionalities, managed configuration, led data migration, and coordinated testing and go-live activities for over 1500 end users. The project delivered a future-oriented solution, improving efficiency and market conformity.
SME
ERP Implementation, Data Migration, Software Configuration, Testing, Project Coordination
Through collaboration with a major Belgian infrastructure provider, we migrated legacy mailtemplate workflows to Planon and MS Outlook, ensuring continuity of service requests. Our consultants managed the conversion process, stakeholder communication, and technical implementation, supporting seamless operations post-migration.
IT Project Manager
Workflow Migration, Infrastructure Management, Stakeholder Communication, Technical Implementation
During the implementation of a future-proof solution, we optimized the manual process for article creation and modification in indirect purchasing. By replacing Excel templates and email workflows with automated request forms, we improved process efficiency, reduced maintenance effort, and provided actionable insights for stakeholders.
IT Project Manager
Process Automation, Workflow Optimization, Indirect Purchasing, Change Management
To address evolving market needs, we developed a platform for independent energy forecasting and trading strategy execution. The solution enables Colruyt Group to forecast energy production and consumption, optimize purchasing costs, and minimize imbalance fees. Our team implemented advanced data analytics and collaborated with market operators to ensure compliance and cost efficiency.
IT Project Manager
Energy Forecasting, Data Analytics, Market Strategy, Cost Optimization, Regulatory Compliance
As part of a strategic initiative for a major Belgian retailer, we led the digital transformation of physical key management. The project aimed to eliminate manual gatekeeping and optimize operational efficiency by replacing physical keys with electronic locks, accessible via mobile app and badge. This solution was rolled out across all Okay and BioPlanet entities, enabling seamless access for truck drivers and shop coworkers. Our team managed the end-to-end IT Management, stakeholder engagement, and resource coordination, ensuring a future-proof, scalable solution that improved efficiency and reduced operational bottlenecks.
IT Project Manager
Project Management, Stakeholder Management, Digital Transformation, Asset Management, Change Management, Procurement, Team Leadership
In the context of a regulatory transformation, we standardized building design, construction, and maintenance using an integrated BIM methodology. By implementing the Autodesk Construction Cloud as a common data environment, we enhanced collaboration, reduced design errors, and aligned with industry best practices. Our consultants drove the adoption of BIM across the organization, resulting in improved efficiency, data quality, and compliance with sector standards.
IT Project Manager
BIM, Construction Management, Data Quality, Process Optimization, Stakeholder Engagement, Digital Collaboration
As part of ongoing process improvement, we bundled and addressed business requirements to optimize SAP-based indirect purchasing processes. The project delivered enhanced efficiency and scalability for procurement operations.
IT Project Manager
SAP Optimization, Procurement, Process Improvement, Efficiency Enhancement
To address evolving market needs in Belgium’s electric vehicle charging sector, we supported the optimization of ERP processes for a major energy provider. Our work included project management, process design, and alignment of the ERP system with new customer types and aftercare services. By coordinating cross-functional teams and external partners, we ensured scalable and efficient operations, resulting in improved client responsiveness and operational excellence in the Belgian energy and mobility sector.
Project Manager, Business Process Analyst
ERP process optimization, Project coordination, Roadmap development, Agile governance, Stakeholder engagement
Through collaboration with a prominent digital publishing technology provider, we managed the co-development of innovative news application features for leading European publishers. Our team established project governance, facilitated agile processes, and ensured timely delivery of new functionalities. By aligning customer and company goals, we enhanced product offerings and enabled cost-effective feature development, strengthening Twipe’s position in the digital publishing sector in Belgium and beyond.
Project Manager, Account Manager, Service Delivery Manager
Agile project management, Scrum facilitation, Backlog and release management, Customer relationship management, Budget oversight
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